RETAIL TERMS & CONDITIONS
WHOLESALE TERMS & CONDITIONS
VENDOR TERMS & CONDITIONS

RETAIL TERMS & CONDITIONS

MINIMUM ORDER
One unit.

PRICES
Prices are subject to change without notice. Prices charged will be those in effect at the time of shipment. Prices are in US Dollars

PAYMENT TERMS
We accept payment (US Dollars) by Visa, MasterCard and American Express. Custom orders are charged at the time of order otherwise orders are charged 24 to 48 hours prior to the ship date. We do not accept COD.

CROP SHORTAGES & SUBSTITUTIONS
All products are offered subject to availability. In the event of a crop failure or shortage, Wildflowers International, Inc. dba BloemBox (WFI/BB) will notify buyer and recommend the closest substitution.

DELIVERY DELAYS
WFI/BB shall not be responsible for loss or damage caused by delays in delivery from strikes, terrorism, acts of war, fire, casualty, inability to obtain component materials, or other causes beyond WFI/BB control.

FREIGHT & HANDLING
Orders ship via FedEx Ground or SmartPost and charges are added to the invoice. Express shipments are available upon request. NOTE: BloemBox is not responsible for duties, taxes, brokerage fees or any import fees associated with an international shipment.

FREIGHT & FOB ORIGIN
Seeds, bulbs and other products are shipped FOB origin, freight-prepaid. The merchandise becomes the buyer’s property at the time of pick-up by the carrier. In case of any loss or damage, buyer must notify carrier and WFI/BB within 24 hours of receipt. Note: Do not refuse the shipment as this will void WFI/BB right to make a claim against the carrier for damages. Take a digital image of damaged carton, inner box and goods and save goods and packaging material.

SEED RETURNS
Due to the perishability of seeds and gift nature of products, we are unable to accept returns for anything other than defective merchandise or an order processing error.

ORDER CANCELLATION
To cancel an order, buyer must call and immediately request in writing via email or fax a cancellation request. A 10% fee is applied after receipt of order. Orders for 30+ units are subject to the following fees: 10% after receipt of order, 25% after 14 days, 50% after 21 days and 100% after 30 days. Custom orders are subject to 50% cancellation fees prior to production and 100% after production.

BULB RETURNS
Due to the extreme perishability of bulbs and the environmental conditions they are subjected to after leaving our bulbhouse, WFI/BB cannot accept returns for any reason except for an order processing error.

NOTICE TO BUYER
WFI/BB warrants only that the seeds, bulbs and other products it sells have been labeled as required by law and that they conform within recognized tolerances to the label descriptions. No other warranty is expressed or implied. We cannot guarantee establishment of plants due to various factors over which we have no control. WFI/BB specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Any recommendations for use of these products in connection therewith, are based upon WFI/BB judgment, and there is no warranty of results to be obtained from such recommendations.

LIMITATION OF LIABILITY
Buyer’s sole and exclusive remedies for any loss or damages shall be, at WFI/BB’s option, refund of the purchase price of the seeds, bulbs and other products or replacement in kind and quantity. In no event shall WFI/BB be liable for any other incidental or consequential damages (including loss of sales/profits) of any kind, whether based on contract, tort, or any other legal theory. Buyer must present claims for any product defect to seller as soon as practicable and in any event within thirty days of receipt of goods. By accepting the seeds, bulbs and other products, the buyer acknowledges that the disclaimers and limitations described herein are conditions of sale and that they constitute the entire agreement between the parities regarding warranty and liability.

 

WHOLESALE TERMS & CONDITIONS

PROPRIETARY RIGHTS
BloemBox website, including but not limited to designs, text, graphics, images and information are proprietary property of WFI/BB. No site content may be modified, copied, reproduced, republished, downloaded, displayed, posted, transmitted or sold in any form, in whole or in part, without WFI/BB's prior written permission. 

TRADEMARKS
BloemBox graphics, logo, designs and product names are registered trademarks of WFI/BB. They may not be used in connection with any other product in any manner that is likely to cause confusion and may not be copied, imitated or used, in whole or in part, without prior written permission of BloemBox. The BloemBox name and/or logo and product name must be displayed on the product and mentioned in any promotion, advertisement and sale of the product. 

MINIMUM ORDER
$200.00 for standard domestic orders and $100.00 for re-orders. US$400.00 for standard international orders.

PRICES
Prices are subject to change without notice. Prices charged will be those in effect at the time of shipment. Prices are in US Dollars.

PAYMENT TERMS
Initial orders are charged in US Dollars to a Visa, MasterCard or American Express 24 to 48 hours prior to the ship date. There is a $10.00 fee for a declined credit card. Custom orders are charged at time of order or 30-50% down for customers with terms. Buyer can apply for credit terms after purchasing over $1,000 within a current 12 month period. Please allow 3 weeks for verification of credit references. Upon approval of credit, terms are net 30 days from date of invoice, payable in US Dollars. Customers with net 30 accounts can pay by credit card at the time of purchase. If payment is made by credit card at a later date there is an additional 3.5% processing fee. We also accept business checks, money orders or EFT. If invoice amount is less than $2,000, payment made via EFT must include a $10 transfer fee. We do not accept COD.

FINANCE CHARGES
A finance charge of 1-1/2% per month (18% annual rate) is added to all unpaid invoices over 30 days. In addition, the customer agrees to reimburse Wildflowers International, Inc. dba BloemBox (WFI/BB) for all damages, costs, collection fees, reasonable attorney fees and other losses or expenses which may be expended or incurred in obtaining payment.

SELLER’S PERMIT
Buyer must file with WFI/BB, prior to the shipment of an order, a resale certificate indicating a valid seller’s permit number for goods purchased and declaration that goods are for resale.

CROP SHORTAGES & SUBSTITUTIONS
All products are offered subject to availability. In the event of a crop failure or shortage, WFI/BB will notify buyer and recommend the closest substitution.

DELIVERY DELAYS
WFI/BB shall not be responsible for loss or damage caused by delays in delivery from strikes, terrorism, acts of war, fire, casualty, inability to obtain component materials, or other causes beyond WFI/BB control.

FREIGHT & HANDLING
Orders ship via FedEx Ground or SmartPost and charges are added to the invoice. Express shipments are available upon request. Charges (including cartons or shippers) are prepaid and added to invoice. Orders that drop-ship are $3.00 per address. Truck shipments must be authorized by buyer and are freight-collect unless other arrangements are approved. Please call for a current freight estimate. NOTE: BloemBox is not responsible for duties, taxes, brokerage fees or any import fees associated with an international shipment.

FREIGHT & FOB ORIGIN
Seeds, bulbs and other products are shipped FOB origin, freight-prepaid. The merchandise becomes the buyer’s property at the time of pick-up by the carrier. In case of any loss or damage, buyer must notify carrier and WFI/BB within 24 hours of receipt. Note: Do not refuse the shipment as this will void WFI/BB right to make a claim against the carrier for damages. Take digital images of damaged pallets, cartons, inner boxes and goods. Save damaged goods and packaging material.

ORDER CANCELLATION
To cancel an order, buyer must call and immediately request in writing via email or fax a cancellation request. A 10% fee is applied after receipt of order. Orders for 30+ units are subject to the following fees: 10% after receipt of order, 25% after 14 days, 50% after 21 days and 100% after 30 days. Custom orders are subject to 50% cancellation fees prior to production and 100% after production.

SEED RETURNS
Due to the perishability of seeds and gift nature of products, we are unable to accept returns for anything other than defective merchandise or an order processing error.

BULB RETURNS
Due to the extreme perishability of bulbs and the environmental conditions they are subjected to after leaving our bulbhouse, WFI/BB cannot accept returns for any reason except for an order processing error.

NOTICE TO BUYER
WFI/BB warrants only that the seeds, bulbs and other products it sells have been labeled as required by law and that they conform within recognized tolerances to the label descriptions. No other warranty is expressed or implied. We cannot guarantee establishment of plants due to various factors over which we have no control. WFI/BB specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Any recommendations for use of these products in connection therewith, are based upon WFI/BB judgment, and there is no warranty of results to be obtained from such recommendations.

LIMITATION OF LIABILITY
Buyer’s sole and exclusive remedies for any loss or damages shall be, at WFI/BB’s option, refund of the purchase price of the seeds, bulbs and other products or replacement in kind and quantity. In no event shall WFI/BB be liable for any other incidental or consequential damages (including loss of sales/profits) of any kind, whether based on contract, tort, or any other legal theory. Buyer must present claims for any product defect to seller as soon as practicable and in any event within thirty days of receipt of goods. By accepting the seeds, bulbs and other products, the buyer acknowledges that the disclaimers and limitations described herein are conditions of sale and that they constitute the entire agreement between the parties regarding warranty and liability.

 

VENDOR TERMS & CONDITIONS

PACKING LIST
INCLUDE THE FOLLOWING:
Vendor Name, Address, Phone Number and Email
Purchase Order Number
Ship Date
Product Name(s)
Number of Units/Product
Number of Cartons/Product
Number of Pallets (if applicable)
Place Packing List on outside of Lead Carton
NOTE: There is a chargeback of $50.00 for a missing, lost or inaccurate packing list.

CARTON
Pack carton(s) to prevent damage to product. If shipping multiple cartons via UPS, FedEx or other, each carton must be numbered 1 of total number, i.e. 1 of 5, 2 of 5, etc. Maximum 40 pounds per carton.
LABLE EACH CARTON AS FOLLOWS:
Vendor Name
Purchase Order Number
Product Name
Case Pack
NOTE: There is a chargeback of $20.00/carton for missing or incorrect carton information.

PALLETIZED SHIPMENTS - FULL TRUCK & LTL DELIVERIES
Pallets must be 48” long x 40” wide, 4-way.  Call for approval if there is an exception to the pallet size. There is a chargeback of $20.00/pallet for incorrect size. Pallets must be lined with cardboard, cartons stacked without overhanging the pallet, banded (if necessary) and stretch wrapped securely to the pallet. Perishable items must be appropriately packaged, securely banded and labeled to prevent damage or loss. Pallets cannot stack without prior approval. Pallets must be numbered, i.e. 1 of 5, 2 of 5, etc with a packing list (see above requirements) on the Lead Carton (Pallet 1). Pallet loads must be able to withstand twisting, winding roads.
NOTE: There is a $25.00/pallet chargeback for above infractions, broken down pallets or pallets that require restacking.

DEFECTIVE OR NON-COMPLIANT PRODUCTS
If product is non-compliant, defective, inconsistent, substandard or unlike prototype we will either reject shipment or sort through merchandise. These products will be shipped back at vendor’s expense. Chargeback fees up to $500.00/infraction may apply.  Sorting, repacking and preparing merchandise for return are billed at $70.00/hour. 

BILL OF LADING
MUST CONTAIN THE FOLLOWING:
Vendor Name
Purchase Order Number
Number of Cartons and Pallets
Product Name
Total Weight
NOTE: There is a chargeback of $50.00 for a missing, lost or inaccurate BOL.

FLOOR STACKED SHIPMENTS
Maximum 40 pounds/carton.

SHIPPING & CARRIER
FedEx Ground Shipment:  If vendor has a FedEx account and daily pickup, contact WFI at 707-895-3500 to obtain a WFI account number and bill shipment to that account.
Truck Shipment: Vendor must provide WFI with shipment weight, number of pallets, dimensions of cartons, origin zip code and commodity code. Vendor must obtain a freight quote (forklift available for unloading) and approval from WFI prior to dispatch.
NOTE: There is a chargeback of $50.00 or the difference in freight costs whichever is greater without preapproval.
Truck carrier must call for a delivery appointment 48 hours prior to delivery. If carrier is unable to meet scheduled delivery date/time, WFI must be notified within 24 hours. Warehouse hours are 8:30 AM - 4:00 PM, Monday - Friday.  NOTE: 48’ trailer is the legal limit on Highway 128 to the WFI location.