RETAIL TERMS & CONDITIONS
WHOLESALE TERMS & CONDITIONS
VENDOR TERMS & CONDITIONS

RETAIL TERMS & CONDITIONS

PRICES
Prices are in US Dollars and subject to change without notice. Prices charged will be those in effect at the time of shipment. 

PAYMENT TERMS
We accept payment by Visa, MasterCard and American Express. In stock items typically ship within 48 -72 hours of order date. Custom orders are charged at the time of order regardless of ship date. We do not accept COD.

CROP SHORTAGES, SUBSTITUTIONS & DELIVERY DELAYS
All products are offered subject to availability. In the event of a crop failure or shortage, Wildflowers International, Inc. dba BloemBox (WFI/BB) will notify buyer and recommend the closest substitution. WFI/BB shall not be responsible for loss or damage caused by delays in delivery from strikes, terrorism, acts of war, fire, casualty, inability to obtain component materials, or other causes beyond WFI/BB control.

FREIGHT & HANDLING
UPS charges are prepaid and added to the invoice. WFI/BB is not responsible for duties, taxes, brokerage fees or any import fees associated with an international shipment.

FOB ORIGIN
Seeds, bulbs and other products are shipped freight on board (FOB) origin, freight-prepaid. The merchandise becomes the buyer’s property at the time of pick-up by the carrier. In case of any loss or damage, buyer must notify carrier and WFI/BB within 24 hours of receipt. Do not refuse the shipment as this will void WFI/BB right to make a claim against the carrier for damages. Take digital images of damaged carton(s), inner boxes and products. Save damaged products and packaging material. The carrier may need to inspect the damages before a claim is paid. 

PERISHABLE GOODS
Due to the perishability of seeds and bulbs, we are unable to accept returns for anything other than defective merchandise or an order processing error. For bulb kits we strongly recommend express shipping to avoid possible environmental risk. Orders shipped express may be replaced if available and at WFI/BB's discretion.

ORDER CANCELLATION
To cancel an order, buyer must immediately call, email or fax a cancellation request. A 10% of $10 fee, whichever is greater,  is applied after receipt of order. Orders for 30+ units are subject to the following fees: 10% after receipt of order, 25% after 14 days, 50% after 21 days and 100% after 30 days. Custom orders are subject to 50% cancellation fees prior to production and 100% after production. An order cannot be cancelled after it has been picked up by the carrier.

NOTICE TO BUYER
WFI/BB warrants only that the seeds, bulbs and other products it sells have been labeled as required by law and that they conform within recognized tolerances to the label descriptions. No other warranty is expressed or implied. We cannot guarantee establishment of plants due to various factors over which we have no control. WFI/BB specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Any recommendations for use of these products in connection therewith, are based upon WFI/BB judgment, and there is no warranty of results to be obtained from such recommendations.

LIMITATION OF LIABILITY
Buyer’s sole and exclusive remedies for any loss or damages shall be, at WFI/BB’s option, refund of the purchase price of the seeds, bulbs and other products or replacement in kind and quantity. In no event shall WFI/BB be liable for any other incidental or consequential damages (including loss of sales/profits) of any kind, whether based on contract, tort, or any other legal theory. Buyer must present claims for any product defect to seller as soon as practicable and in any event within 30 days of receipt of goods. By accepting the seeds, bulbs and other products, the buyer acknowledges that the disclaimers and limitations described herein are conditions of sale and that they constitute the entire agreement between the parities regarding warranty and liability.

 

WHOLESALE TERMS & CONDITIONS

PROPRIETARY RIGHTS
BloemBox website, including but not limited to designs, text, graphics, images and information are proprietary property of WFI/BB. No site content may be modified, copied, reproduced, republished, downloaded, displayed, posted, transmitted or sold in any form, in whole or in part, without WFI/BB's prior written permission. 

TRADEMARKS
BloemBox graphics, logo, designs and product names are registered trademarks of WFI/BB. They may not be used in connection with any other product in any manner that is likely to cause confusion and may not be copied, imitated or used, in whole or in part, without prior written permission of BloemBox. The BloemBox name and/or logo and product name must be displayed on the product and mentioned in any promotion, advertisement and sale of the product. 

PRICES
Prices are in US Dollars and subject to change without notice. Prices charged will be those in effect at the time of shipment. 

PAYMENT TERMS
Orders are charged to Visa, MasterCard or American Express 48 to 72 hours prior to the ship date. Custom orders are charged at time of order or 30-50% down for customers with terms. Buyer can apply for credit terms after purchasing $1,000+ within a current 12 month period. Please allow 3 weeks for processing credit references. Upon approval of credit, terms are net 30 days from date of invoice, payable in US Dollars. Customers with net 30 accounts can pay by credit card at the time of purchase. If payment is made by credit card at a later date there is an additional 3.5% processing fee. We also accept checks and EFT (and PayPal). If invoice amount is less than $2,000, payment made via EFT must include a $10 transfer fee. A finance charge of 1-1/2% per month (18% annual rate) is added to all unpaid invoices over 30 days. In addition, the customer agrees to reimburse Wildflowers International, Inc. dba BloemBox (WFI/BB) for all damages, costs, collection fees, reasonable attorney fees and other losses or expenses which may be expended or incurred in obtaining payment.

SELLER’S PERMIT
Buyer must file with WFI/BB, prior to the shipment of an order, a resale certificate indicating a valid seller’s permit number for goods purchased and declaration that goods are for resale.

CROP SHORTAGES, SUBSTITUTIONS & DELIVERY DELAYS
All products are offered subject to availability. In the event of a crop failure or shortage, WFI/BB will notify buyer and recommend the closest substitution. WFI/BB shall not be responsible for loss or damage caused by delays in delivery from strikes, terrorism, acts of war, fire, casualty, inability to obtain component materials, or other causes beyond WFI/BB control.

FREIGHT & HANDLING
UPS charges, cartons and/or shippers are prepaid and added to the invoice. Drop-ship orders are an additional minimum of $3.00 per address depending on customer requirements. Truck shipments must be authorized by buyer and are freight-collect unless other arrangements are approved. Please call for a current freight estimate. WFI/BB is not responsible for duties, taxes, brokerage fees or any import fees associated with an international shipment.

FOB ORIGIN
Seeds, bulbs and other products are shipped freight on board (FOB) origin, freight-prepaid. The merchandise becomes the buyer’s property at the time of pick-up by the carrier. In case of any loss or damage, buyer must notify carrier and WFI/BB within 24 hours of receipt. Do not refuse the shipment as this will void WFI/BB right to make a claim against the carrier for damages. Take digital images of damaged pallet(s), carton(s), inner boxes and products. Save damaged products and packaging material. The carrier may need to inspect the damages before a claim is paid.

ORDER CANCELLATION
To cancel an order, buyer must call, email or fax a cancellation request. A 10% of $10 fee, whichever is greater, is applied after receipt of order. Orders for 30+ units are subject to the following fees: 10% after receipt of order, 25% after 14 days, 50% after 21 days and 100% after 30 days. Custom orders are subject to 50% cancellation fees prior to production and 100% after production. An order cannot be cancelled after it has been picked up by the carrier.

PERISHABLE GOODS
Due to the perishability of seeds and bulbs we are unable to accept returns for anything other than defective merchandise or an order processing error. For bulb kits we strongly recommend express shipping to avoid possible environmental risk. Orders shipped express may be replaced is available and at WFI/BB's discretion. 

NOTICE TO BUYER
WFI/BB warrants only that the seeds, bulbs and other products it sells have been labeled as required by law and that they conform within recognized tolerances to the label descriptions. No other warranty is expressed or implied. We cannot guarantee establishment of plants due to various factors over which we have no control. WFI/BB specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Any recommendations for use of these products in connection therewith, are based upon WFI/BB judgment, and there is no warranty of results to be obtained from such recommendations.

LIMITATION OF LIABILITY
Buyer’s sole and exclusive remedies for any loss or damages shall be, at WFI/BB’s option, refund of the purchase price of the seeds, bulbs and other products or replacement in kind and quantity. In no event shall WFI/BB be liable for any other incidental or consequential damages (including loss of sales/profits) of any kind, whether based on contract, tort, or any other legal theory. Buyer must present claims for any product defect to seller as soon as practicable and in any event within 30 days of receipt of goods. By accepting the seeds, bulbs and other products, the buyer acknowledges that the disclaimers and limitations described herein are conditions of sale and that they constitute the entire agreement between the parties regarding warranty and liability.

 

VENDOR TERMS & CONDITIONS

PACKING LIST
INCLUDE THE FOLLOWING:
Vendor Name, Address, Phone Number and Email
Purchase Order Number
Ship Date
Product Name(s)
Number of Units/Product
Number of Cartons/Product
Number of Pallets (if applicable)
Place Packing List on outside of Lead Carton/Pallet
NOTE: There is a chargeback of $50.00 for a missing, lost or inaccurate packing list.

CARTON
Pack carton(s) to prevent damage to product. If shipping multiple cartons each carton must be numbered 1 of total number, i.e. 1 of 5, 2 of 5, etc. Maximum 40 pounds per carton.
LABEL EACH CARTON AS FOLLOWS:
Vendor Name
Purchase Order Number
Product Name
Case Pack
NOTE: There is a chargeback of $20.00/carton for missing or incorrect carton information.

PALLETIZED SHIPMENTS - FULL TRUCK & LTL
Pallets must be 48” long x 40” wide, 4-way.  Call for approval if there is an exception to the pallet size. Pallets must be lined with cardboard, cartons stacked without overhanging the pallet, banded (if necessary) and stretch wrapped securely to the pallet. Perishable items must be appropriately packaged, securely banded and labeled to prevent damage or loss. Pallets cannot stack without prior approval. Pallets must be numbered, i.e. 1 of 5, 2 of 5, etc with a packing list (see above requirements) on the Lead Carton (Pallet 1). Pallet loads must be able to withstand twisting, winding roads.
NOTE: There is a $50.00/pallet chargeback for above infractions, broken down pallets or pallets that require restacking.

DEFECTIVE OR NON-COMPLIANT PRODUCTS
If product is non-compliant, defective, inconsistent, substandard or unlike approved sample we will either reject shipment or sort through merchandise. These products will be shipped back at vendor’s expense. Chargeback fees up to $500.00/infraction may apply.  Sorting, repacking and preparing merchandise for return are billed at $75.00/hour. 

BILL OF LADING
MUST CONTAIN THE FOLLOWING:
Vendor Name
Purchase Order Number
Number of Cartons and Pallets
Product Name
Total Weight
NOTE: There is a chargeback of $50.00 for a missing, lost or inaccurate BOL.

FLOOR STACKED SHIPMENTS
Maximum 40 pounds/carton.

SHIPPING & CARRIER
Ground or Air Shipment:  If vendor has a UPS account and daily pickup, contact WFI/BB at 707-895-3500 to obtain a WFI/BB account number and bill shipment to that account.
Truck Shipment: Vendor must provide WFI/BB with shipment weight, number of pallets, dimensions of cartons, origin zip code and commodity code. Vendor must obtain a freight quote (forklift available for unloading) and approval from WFI prior to dispatch. Truck carrier must call for a delivery appointment 48 hours prior to delivery. If carrier is unable to meet scheduled delivery date/time, WFI/BB must be notified within 24 hours. Warehouse hours are 8:30 AM - 4:00 PM, Monday - Friday.  48’ trailer is the legal limit on Highway 128 to the WFI/BB location. NOTE: There is a chargeback of $50.00 or the difference in freight costs, whichever is greater, for noncompliance with shipping instructions on Purchase Order.

Save NOT APPLICABLE TO
WHOLESALE ACCOUNTS

5% on orders $300+
10% on orders $750+
15% on orders $1500+